Order by 16 December for Christmas. Then add your child's details and approve the proof promptly, because we print once it's approved.

Track Order

Your private letter room is the place to follow your Claus Post order.

Open your letter room

Use the private link in the email we sent after checkout. It brings your personalisation, proof approval, order progress and help together.

Waiting for your delivery?

Your letter needs your proof approval before printing. Once your order is dispatched, use the postal tracking details provided with your order.

Cannot find your link?

Check your spam or junk folder. If you still need help, email info@clauspost.com with your order number. Please do not send your child’s personal details in the email.

Read the letter and delivery FAQs or contact us.